Hospitality

Hotel Management

Complete Property Management System (PMS) designed for boutique hotels, business accommodations, and hotel chains. Consolidates multi-channel room bookings, front-desk guest check-in with digital passport/Aadhaar scanner, room service charges, and housekeeping room clean status. Synchronizes live inventory across OTAs automatically to avoid disastrous double bookings.

100% CUSTOMIZABLE SYSTEM Private Workspace + Custom Website
🔒 This preview represents your internal operational workspace (backend): The options below are solely for your team's day-to-day operations, billing, and inventory.
✨ How will your customer-facing website look? Your public website layout, branding, and customer features will be custom-crafted through direct consultation to stand out uniquely.
⚙️ Full control in your hands: Any module or field in this workspace can be added, customized, or removed as needed.
Business websiteManagement workspaceCustomer & team access

A connected system for your website, your team and your everyday work.

Explore solution preview ↗Request a business visit ↗

YOUR PRIVATE MANAGEMENT WORKSPACE

Hotel Management: Internal Management Workspace

Illustrative preview · sample data
Backend Workspace
This preview represents your internal operational workspace (backend).

The options below are for your staff's daily billing, inventory, and operations. Your customer-facing public website will be custom-crafted with your brand aesthetic and layout.

💡 Any module or field in this workspace can be added, customized, or removed as needed.
Hotel Management
Daily Dine-In & Takeaway Sales ₹1,18,400 (84 Bills)
Average Table Turn Time 38 Minutes
Active Kitchen KOTs Running 6 Tables Ordering
Direct WhatsApp Ordering ₹24,800 (0% Commission)

Restaurant Table Management, KOT & Direct Ordering Engine

Live Workspace Demo
Table / Order No. Guest / Party Details Items Ordered & Kitchen Ticket (KOT) Bill Amount & Taxes Order Status & Payment
Table #04 (4 Covers) Mr. Kapoor (Regular Guest) Dal Makhani, Butter Naan, Paneer Tikka ₹1,850 + GST (Bill Printed) 💳 Paid via UPI QR; Feedback 5-Star received
Table #08 (6 Covers) Corporate Team Lunch Buffet Lunch x 6, Fresh Lime Soda ₹4,200 + GST (Running KOT #14) 🍲 Main course served; dessert order placed on Captain App
Direct Order #D-402 Pooja Narang (Direct Web Menu) 1x Farmhouse Pizza, 1x Choco Lava ₹720 (Paid Online Razorpay) 🛵 Dispatched via in-house delivery boy (Saved ₹144 Swiggy commission)
Table #02 (2 Covers) Walk-in Guests Cappuccino x 2, Blueberry Cheesecake ₹580 (Cash Tendered) ✅ Settled & Table sanitized for next party
Website + operational workspace

Customer-facing pages, team access and business workflows, planned together.

kul rum kyupensi 22/28 Rooms Booked (78%)
Aaj of naE chek-In 8 Rooms Check-in
Aaj of chek-AaUt 6 Rooms Bill Settled
haUsaofping klining Status 4 rum klining In-progres

Hotel Room Inventory & Guest KYC

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
rum nn. & kaitegari gest Name & City chek-In / chek-AaUt Date Aadhaar KYC Bill Amount & Status
rum 201 (dilaks king) Amit bnsal (naEe Delhi) 07 Nov -> 09 Nov (2 Nights) Aadhar ofrd & eriphaId ✅ ₹6,000 (Advance Paid ₹3,000) 🛏️
rum 304 (supiriyar suIt) da. Rajesh Kumar (Mumbai) 06 Nov -> 08 Nov (Check-out) pasaport KYC Ataichd ✅ ₹9,500 (Room + F&B Settled) ✅
rum 102 (staindard dabal) sunil Sharma (chndigarh) 08 Nov -> 10 Nov (Booked) Aadhar ofrd Pending Et desk chek-In pratiksharat (Aaj 2 PM) ⏳
rum 205 (dilaks king) haUsaofping stetas chek-AaUt ho chuof hai linen & ta & l chenj In Progress klining In-progres (darti tu klin) 🧹

Key Module Capabilities

  • Room types, amenities and occupancy limits
  • Rate plans and seasonal availability
  • Housekeeping and out-of-service status
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

kul rum kyupensi 22/28 Rooms Booked (78%)
Aaj of naE chek-In 8 Rooms Check-in
Aaj of chek-AaUt 6 Rooms Bill Settled
haUsaofping klining Status 4 rum klining In-progres

Hotel Room Inventory & Guest KYC

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
rum nn. & kaitegari gest Name & City chek-In / chek-AaUt Date Aadhaar KYC Bill Amount & Status
rum 201 (dilaks king) Amit bnsal (naEe Delhi) 07 Nov -> 09 Nov (2 Nights) Aadhar ofrd & eriphaId ✅ ₹6,000 (Advance Paid ₹3,000) 🛏️
rum 304 (supiriyar suIt) da. Rajesh Kumar (Mumbai) 06 Nov -> 08 Nov (Check-out) pasaport KYC Ataichd ✅ ₹9,500 (Room + F&B Settled) ✅
rum 102 (staindard dabal) sunil Sharma (chndigarh) 08 Nov -> 10 Nov (Booked) Aadhar ofrd Pending Et desk chek-In pratiksharat (Aaj 2 PM) ⏳
rum 205 (dilaks king) haUsaofping stetas chek-AaUt ho chuof hai linen & ta & l chenj In Progress klining In-progres (darti tu klin) 🧹

Key Module Capabilities

  • Booking calendar and guest details
  • Direct bookings and channel references
  • Deposits, modifications and cancellations
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

kul rum kyupensi 22/28 Rooms Booked (78%)
Aaj of naE chek-In 8 Rooms Check-in
Aaj of chek-AaUt 6 Rooms Bill Settled
haUsaofping klining Status 4 rum klining In-progres

Hotel Room Inventory & Guest KYC

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
rum nn. & kaitegari gest Name & City chek-In / chek-AaUt Date Aadhaar KYC Bill Amount & Status
rum 201 (dilaks king) Amit bnsal (naEe Delhi) 07 Nov -> 09 Nov (2 Nights) Aadhar ofrd & eriphaId ✅ ₹6,000 (Advance Paid ₹3,000) 🛏️
rum 304 (supiriyar suIt) da. Rajesh Kumar (Mumbai) 06 Nov -> 08 Nov (Check-out) pasaport KYC Ataichd ✅ ₹9,500 (Room + F&B Settled) ✅
rum 102 (staindard dabal) sunil Sharma (chndigarh) 08 Nov -> 10 Nov (Booked) Aadhar ofrd Pending Et desk chek-In pratiksharat (Aaj 2 PM) ⏳
rum 205 (dilaks king) haUsaofping stetas chek-AaUt ho chuof hai linen & ta & l chenj In Progress klining In-progres (darti tu klin) 🧹

Key Module Capabilities

  • Check-in, room allocation and check-out
  • Guest documents and service requests
  • Room charges and incident records
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

Aaj of kul Restaurant froml ₹48,200
Dine-In froml ₹38,400 (34 Bills)
tek-A & e & dayarekt Deliveredi ₹9,800 (14 Bills)
vs Zomato/Swiggy ₹13,500 Direct 0% Commission ✅

Split Billing & Instant Settlements

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
Bill nn. tebal / parsal Bill Amount (₹) Discount & jiEsati (5%) Payment mod & Status
#BILL-881 tebal T-04 ₹920 + ₹46 GST = ₹966 ₹0 (koEe Discount nahin) Google Pay QR ped ✅
#BILL-882 tebal T-08 ₹840 + ₹42 GST = ₹882 ₹50 (regular Customer kupan) split: ₹400 Cash + ₹432 Paytm ✅
#BILL-883 tebal T-12 ₹1,450 + ₹72 GST = ₹1,522 ₹100 (barthade speshal) kredit ofrd s & aIp ped ✅
#BILL-884 parsal #TK-14 ₹680 Net ₹0 PhonePe QR ped (Customer haindaO & r) ✅

Key Module Capabilities

  • Stay, food and extra-service folios
  • Receipts, refunds and outstanding balances
  • Occupancy and room-revenue reports
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

Total Web Visits Today 482 Visitors
Direct WhatsApp Inquiries 18 Direct WhatsApp Clicks
Qualified Web Leads 8 Qualified Inquiries
Average Response Time 3 Minutes Avg

Website Inquiries, SEO Content & WhatsApp Leads

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
Lead ID & Timestamp Customer Name & City Contact Number Requested Service / Product Lead Status & Action
#LD-8401 (10:15 AM) Amit Bansal (Hisar) +91-98120-XXXXX Service quotation & product brochure download Call Completed / Quotation Sent ✅
#LD-8402 (11:30 AM) Sunita Rani (Panipat) +91-99921-XXXXX Pricing inquiry via WhatsApp Web Catalog & pricing shared on WhatsApp ✅
#LD-8403 (12:45 PM) Rajesh Verma (Karnal) +91-94160-XXXXX In-person consultation appointment request Meeting Scheduled for Tomorrow 11:00 AM 🗓️
#LD-8404 (01:20 PM) Deepak Goyal (Rohtak) +91-98962-XXXXX Bulk order institutional discount query Assigned to Enterprise Sales Manager 📞

Key Module Capabilities

  • Mobile-friendly business/service pages with managed content
  • Blog/articles and enquiry capture where agreed
  • Enquiry-to-lead handover and contact information
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

Active System Users 8 Staff Members
Owner / Admin Access 2 Owners (Full Administrative Control)
Manager & Accountant Roles 3 Accounts / Billing Managers
Front-Desk & Counter Staff 3 Restricted POS Operators

User Roles, Access Controls & Approval Permissions

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
User Name & Designation Login Mobile / Email Assigned Role & Permissions Discount / Credit Approval Limit Last Login Activity
Naresh Gupta (Managing Director) owner@company.com Super Administrator (Full Rights & Audit Logs) Unlimited (Full Approval Authority) Currently Active 🟢
Amit Sharma (General Manager) gm@company.com Branch Manager (View, Edit & Approvals) Up to ₹50,000 Discount / Credit Approved Today 8:45 AM
Swati Jain (Senior Accountant) accounts@company.com Billing & Financial Ledger Master Invoicing, Challans & Tax Compliance Reports Today 9:00 AM
Rahul Kumar (Counter Cashier) cashier@company.com Cash POS & Sales Order Punching POS Terminal Only (Back-date & Deletion Locked) Today 9:15 AM

Key Module Capabilities

  • Owner, manager and team access by responsibility
  • Customer/member portal for permitted records
  • Approval-controlled changes and activity history
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

Total Daily Sales / Turnover ₹1,84,500
Estimated Gross Profit Margin 18.4% Gross Margin
Bank & Cash Collections Today ₹1,42,000
30+ Days Outstanding Receivables ₹3.80 Lakhs (Controlled)

Executive Dashboard, Profitability MIS & Business Reports

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
Financial Metric / KPI Today's Performance Month-to-Date (MTD) Previous Year Same Month (YoY) Trend & Health Status
Total Gross Revenue & Billing ₹1,84,500 ₹38,40,000 ₹31,20,000 (+23% YoY Growth) Strong Growth Trend 📈
Cash Counter & UPI Instant Settlements ₹92,500 ₹22,10,000 ₹16,40,000 Cash Flow Positive ✅
Bank RTGS & Cheque Realizations ₹49,500 ₹12,40,000 ₹11,10,000 Timely Clearance Verified ✅
Operating Overheads (Salaries, Fuel, Utilities) ₹8,200 ₹4,10,000 ₹3,90,000 Strictly Within Budget 🎯

Key Module Capabilities

  • Dashboard of agreed operational KPIs and pending actions
  • Date, branch and team filters with controlled exports
  • Outstanding tasks, collections and exception summaries
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

Tally / Excel Data Import 100% Complete (4,200 Masters)
Staff Training Sessions 3 Sessions Completed (Hands-on training)
Daily Auto Cloud Backup Active (Encrypted nightly at 2:00 AM)
Dedicated WhatsApp Support Assigned (10 AM - 8 PM Live Support)

Setup, Tally Migration & Ongoing Care

Live Module Demo
100% Customizable Module: Retain the exact columns and options your business needs; remove what you don't.
Milestone / Setup Task Scope & Deliverables Technical Lead Completion Date Sign-Off Status
Legacy Ledger & Party Masters Import 850 Accounts imported from Tally Prime XML Senior Data Engineer Completed Day 01 Client Verified ✅
Item Master & Barcode Mapping 3,400 Products with GST rates & MRP cataloged Data Migration Specialist Completed Day 02 Inventory Reconciled ✅
Billing Counter & Mobile App Training Hands-on training for cashiers & sales staff On-Site Training Lead Completed Day 03 Staff Tested & Certified ✅
Receipt Printer & Barcode Scanner Setup Sync with TVS / Epson thermal printers & scanners Hardware Systems Engineer Completed Day 03 Sub-second Print Verified ✅

Key Module Capabilities

  • Agreed data import, configuration and user onboarding
  • Handover documentation and practical staff training
  • Backup/restore plan, support tickets and renewal scope
Secure Role-Based Access & Control

Staff members can only view and edit records according to permissions you configure. Full audit trails ensure complete operational security.

A proposed solution walkthrough, not a running user system. Final modules, integrations and delivery are confirmed in your written scope. Payment, SMS, WhatsApp, courier and other third-party services require their own provider access and charges.

🍽️ RESTAURANT & CAFE REALITY

Stop Paying 28% Food Aggregator Commissions — Why Restaurants Need Their Own Ordering System:

Lost kitchen order tickets, 15-minute billing bottlenecks at tables, and ingredient pilferage erode restaurant margins.

💸

Save 28% Aggregator Commissions (Direct Orders)

Retain 100% of order revenue by letting loyal patrons order directly via your branded website and WhatsApp menu.

👨‍🍳

Digital Kitchen Order Tickets (KOT): Zero Missed Orders

Orders entered by floor captains print instantly in the kitchen with special preparation notes, eliminating table delays.

🧀

Portion Control: Stop Dairy, Meat & Butter Shrinkage

Track recipe consumption against daily sales to detect raw ingredient leakage and portion control inconsistencies.

📱

Table QR Code Ordering & Dynamic UPI Bill Splitting

Diners scan table QR codes to browse photos, place orders, and split UPI payments without waiting for captains.

Want a custom-crafted system for your business operations? We consult directly with your team to map your exact workflow. Zero Advance Policy — pay only after reviewing working software!

Prefer to talk online? Google Meet is available in every location, even where a partner is present. Book an appointment; our team will confirm online or offline arrangements with you.

FROM YOUR WEBSITE TO YOUR DAILY WORK

Explore every module.

8 modules · 24 detailed capabilities
01

Rooms & rates

  • Room types, amenities and occupancy limits
  • Rate plans and seasonal availability
  • Housekeeping and out-of-service status
02

Reservations

  • Booking calendar and guest details
  • Direct bookings and channel references
  • Deposits, modifications and cancellations
03

Front desk

  • Check-in, room allocation and check-out
  • Guest documents and service requests
  • Room charges and incident records
04

Guest billing

  • Stay, food and extra-service folios
  • Receipts, refunds and outstanding balances
  • Occupancy and room-revenue reports
05

Website, content & enquiry forms

  • Mobile-friendly business/service pages with managed content
  • Blog/articles and enquiry capture where agreed
  • Enquiry-to-lead handover and contact information
06

Accounts, roles & approvals

  • Owner, manager and team access by responsibility
  • Customer/member portal for permitted records
  • Approval-controlled changes and activity history
07

Owner reports & business visibility

  • Dashboard of agreed operational KPIs and pending actions
  • Date, branch and team filters with controlled exports
  • Outstanding tasks, collections and exception summaries
08

Setup, training & ongoing care

  • Agreed data import, configuration and user onboarding
  • Handover documentation and practical staff training
  • Backup/restore plan, support tickets and renewal scope

A connected solution, scoped for your business.

We agree which website, management, user and team modules you need, map your current work, then plan configuration, training and support. These are proposed capabilities, not a claim that every imported project already contains them.

Your core workflows

Multi-Channel Booking Sync & Front Desk Reservation GridExpress Guest Check-In, ID Proof Upload & Key AllocationIn-Room Dining Charges & Laundry Posting to Room FolioHousekeeping Dirty/Clean Inspection & Maintenance FlagsConsolidated Check-Out Folio Invoicing & GST Tax Invoice

UNDERSTAND BEFORE WE BUILD

A conversation about
your everyday work.

How do you currently prevent room overbookings across Booking.com, MakeMyTrip, and direct walk-ins?

Are restaurant and laundry bills automatically posted to the guest's room folio to prevent checkout leakages?

How does your front desk monitor real-time housekeeping statuses across vacant and occupied rooms?

From discovery to a working system

  1. Request a preferred visit date and share your business address.
  2. Our team confirms partner availability and the appointment.
  3. Your partner maps the current workflow and your priorities.
  4. We agree on scope, build the solution and coordinate training and support.

A request is not a confirmed visit. Availability, scope and timelines are agreed with you first. No local office is implied.

Let's plan your solution ↗
ME91 OPERATIONAL COMMITMENT

Why Business Owners Trust Working with ME91

Transparent process · Zero lock-in · Full ownership
100% RISK-FREE

Zero Advance (Pay on Satisfaction)

We understand your business workflows first and build the working solution. You only pay upon delivery and complete operational satisfaction.

No upfront money required
DIRECT VISIT

In-Person Consultation & Staff Training

Whether you run an enterprise, distribution hub, or factory—our specialist meets at your facility for hands-on mapping and complete staff training.

At your premises or video call
LIFELONG CARE

6 Months Free Technical Maintenance

Every deployment includes 6 months of comprehensive technical support, cloud backups, and bug-fixes with direct specialist assistance always available.

Zero hidden maintenance charges
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